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Accessibility statement

Accessibility standards

We want as many people as possible to be able to use the get me there website and we have therefore developed our site to meet the W3C Web Content Accessibility Guidelines (WCAG) 2.0 AA standards wherever possible.

Rigorous testing has been carried out to ensure that all get me there visitors have an accessible and positive experience when using the site and we've also made every effort to make our site compatible with assistive technologies such as screen readers and magnification and voice activated software.

Listed below are the steps we have taken to achieve this, but we know this list is not exhaustive. If you experience any difficulties with our site, please get in touch and we'll do what we can to make it easier for everyone to access.

Browsers and operating systems

The get me there website has been developed to support a range of current mainstream web browsers and operating systems.

We test the website regularly against the most frequently-used browsers to ensure that it delivers the best browsing experience whether on a desktop, tablet or mobile. Unfortunately we are unable to support older browsers where our analytics indicate that usage is minimal. We would recommend that users update their browser to the latest version to ensure the best possible experience.

Accessibility Limitations

Whilst we've taken great care to ensure this site is accessible, you may encounter some limitations. There may also be third party content we do not have control over. If you do find there are parts of the website that are inaccessible to you, please let us know.

Site navigation

The content of the get me there website is keyboard friendly, and the Tab key can be used as the main method of navigating pages. It is screen-reader friendly and is developed using semantic mark-up and headings within the HTML to reinforce the meaning of all content. We've avoided using access keys to create shortcuts to common pages, as they can often interfere with the default keyboard shortcuts of modern browsers. Additionally, we have added 'skip navigation' links to enable screen reader and keyboard-only users to bypass repeated navigation quickly and easily.


All content has been arranged logically and we have taken care to use plain English in providing detailed information about how the get me there smart ticketing scheme works. We have also tried to make all instructions within the site as clear as possible, using descriptive links to tell you where you are going when you click on them.


Colour has not been used as the sole means of communicating or labelling information anywhere within the site. All colours used have been carefully selected and tested using industry-standard tools to ensure they provide a good level of contrast between foreground text and background colours and images. In addition, the site design has also been checked using colour blindness simulators to ensure that the content is easily navigable for people with deuteranopia and protonopia visual impairment.


Where we use images, we always include alternative text to describe the images so that those people who cannot see the image can read the text using a screen reader.


For any aspects of the site where sound is used, we've provided an alternative means to access this content for users with hearing impairments. This may include transcripts of audio-content or subtitles.


The get me there website has been designed with simple graphic elements to make sure it loads as quickly as possible. There are certain other factors outside of our control that may impact on how quickly the site responds on your individual device, including the amount of traffic on the Internet at the time, your Internet Service Provider's performance and the speed of your individual connection.

Non- HTML documents

The get me there website allows some documents to be downloaded. Below is a useful site to download an Adobe PDF reader.
Adobe PDF Reader