Discounts for organisations and their employees

Important information for customers with current corporate tickets

We are doing everything we can to help our customers and we understand that you may no longer need your travel ticket. We want to make it easy for you to freeze your ticket during this current period of uncertainty.

To freeze your account, until further notice, please email and provide your 18 digit smart card number. Your account will be frozen from the day you request this. When you are ready to start your ticket, just email again, and our team will be ready to help you. Only tickets with 28 days or more left can be frozen.

If you prefer a refund

Please send a request by email to including your 18 digit smart card number and the name of your employer. If your employer bought the travelcard on your behalf, we will issue the refund back to your employer.

If you have any other queries regarding travel, please visit or call customer services on 0161 244 1000.

About the corporate scheme

The corporate scheme gives access to a discount on Metrolink annual season tickets for your employees:

  • enjoy all the benefits of an annual ticket with an extra discount
  • the offer means employees benefit from up to 18 weeks free travel, depending on the route travelled, compared to buying 52 weekly tickets
  • employees can use it for travel to work and travel at weekends too
  • free use of Metrolink Park & Ride facilities

Offer is available to organisations who commit to:

  • buying a minimum of 10 annual tickets within a 12 month period
  • promoting the scheme to all employees through internal channels
  • working with TfGM’s ‘Sustainable Journeys’ team - they provide a free service to help organisations better understand their sustainable travel options and take advantage of support and grants where available across public transport, cycling, walking and car share schemes

To enquire about being part of the scheme, please complete the Metrolink Corporate Scheme form and email to

Metrolink Corporate Scheme enquiry form